From: Depression in multicultural Australia: Policies, research and services
| ◦ access and equity |
| ◦ effectiveness and efficiency |
| ◦ coordination, continuity of care |
| ◦ mental health services/service providers |
| ◦ staff development/education/training |
| ◦ planning which meets the community's needs |
| ◦ collaborations and partnerships with ethnic minority communities, consumers and caregivers |
| ◦ delivering culturally sensitive services |
| ◦ community education/support |
| ◦ providing information which supports access |
| ◦ interpreters/language services |
| ◦ general practice |
| ◦ support for ethnic minority community workers |
| ◦ assuring quality |
| ◦ data collection |
| ◦ research |
| ◦ service utilisation |
| ◦ monitoring and evaluation |
| ◦ the role of specialised transcultural mental health services |
| ◦ mental health promotion |
| ◦ special target groups |