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Table 9 Impact of AHPMCTs on GP After hours utilisation rates*.

From: Impact of telephone triage on emergency after hours GP Medicare usage: a time-series analysis

  PRE TRIAL TRIAL PERIOD
  Period (Months) Average 95% CI Period (Months) Average 95% CI
Statewide Call Centre (Metropolitan) 16 19.3 14.8 – 23.8 20 15.9 12.9 – 18.8
   National Comparator 16 30.1 23.6 – 36.6 20 28.3 23.2 – 33.4
   Relative Rates 0.87 (95% CI 0.86 – 0.88)
Statewide Call Centre (Non-metropolitan) 33 14.2 4.6 – 23.8 3 8.4 4.7 – 12.2
   National Comparator 33 29.1 23.0 – 35.3 3 28.8 28.6 – 29.0
   Relative Rates 0.60 (95% CI 0.54 – 0.68)
Regional Call Centre (Metropolitan) 31 6.7 4.5 – 8.8 5 7.1 5.2 – 8.9
   National Comparator 31 29.3 23.4 – 35.5 5 28.0 25.3 – 30.6
   Relative Rates 1.11 (95% CI 1.06 – 1.17)
Regional Call Centre (Non-metropolitan) 31 11.5 0.4 – 22.6 5 5.1 1.7 – 8.4
   National Comparator 31 29.3 23.4 – 35.5 5 28.0 25.3 – 30.6
   Relative Rates 0.46 (95% CI 0.35 – 0.61)
Deputising Service 24 38.5 27.4 – 49.5 12 23.0 14.8 – 31.3
   National Comparator 24 29.9 24.2 – 35.6 12 28.4 23.1 – 33.7
   Relative Rates 0.62 (95% CI 0.61 – 0.64)
Local Triage service 24 48.7 26.2 – 71.2 12 45.8 31.2 – 60.4
   National Comparator 24 29.9 24.2 – 35.6 12 28.4 23.1 – 33.7
   Relative Rates 1.01 (95% CI 0.94 – 1.08)
  1. * There are minor discrepancies in rates presented in Tables 2 and 3 arising from different time periods being used.